Privacy Policy

Last Updated: February 5, 2026

E&D Granite City, Inc. (“E&D Granite City,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy describes how we collect, use, store, and share information when you visit our website at https://edgranitecity.com/ (the “Site”), contact us, request an estimate, or interact with our advertising.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you submit a form, request an estimate, contact us, or communicate with us, we may collect personal information such as:

• Name

• Phone number

• Email address

• Property address (if provided)

• Project details (kitchen remodel, countertops, bathroom remodel, etc.)

• Photos or files you upload (if applicable)

• Any information you voluntarily provide in a message or form submission

B. Information Collected Automatically

When you visit our Site, we may automatically collect certain information such as:

• IP address

• Browser type and device information

• Pages visited and time spent on the Site

• Referring website or traffic source

• Approximate location (city/state level)

• Interactions with our ads or website pages

This information is typically collected through cookies and tracking technologies.

2. How We Use Your Information

We may use your information for purposes including:

• Responding to inquiries and estimate requests

• Scheduling consultations, measurements, or appointments

• Providing customer service and communicating with you

• Improving our website, services, and marketing performance

• Following up on your interest in remodeling or countertop services

• Maintaining internal records and business operations

• Sending promotional messages or service updates (where permitted by law)

• Detecting fraud, spam, or security threats

3. How We Store Your Information

We store information submitted through our Site in secure systems, including internal databases and customer relationship management (CRM) platforms.

We take reasonable measures to protect personal information against unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

4. Sharing of Information

We do not sell your personal information.

However, we may share your information in limited situations, including:

A. Service Providers

We may share information with trusted third-party vendors that help us operate our business, such as:

• Website hosting providers

• CRM platforms and lead management tools

• Marketing and analytics providers

• Email, texting, and communication services

• Appointment scheduling systems

These providers are only given access to information necessary to perform their services.

B. Advertising and Analytics Partners

We may share limited data with advertising and analytics providers such as:

• Google Analytics

• Google Ads

• Meta (Facebook/Instagram Pixel)

These tools may collect data about your activity on our website for performance tracking, analytics, and ad targeting/retargeting purposes.

C. Legal Requirements

We may disclose information if required to do so by law, subpoena, court order, or governmental request, or if necessary to protect our rights, property, or safety.

D. Business Transfers

If E&D Granite City, Inc. is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve user experience and measure marketing performance.

Cookies may be used to:

• Remember preferences

• Analyze site traffic

• Track user behavior across pages

• Measure advertising conversions

• Support retargeting ads

You can disable cookies through your browser settings, but doing so may affect Site functionality.

6. Google Analytics

We use Google Analytics to understand how visitors use our website. Google may collect data such as your IP address, browser type, pages visited, and time spent on the Site.

To learn more about Google’s privacy practices, visit Google’s Privacy Policy.

7. Meta Pixel (Facebook / Instagram)

We may use the Meta Pixel to measure advertising performance and show relevant ads to users who have visited our Site.

Meta may collect information about your browsing activity on our Site, including interactions and page visits, and may associate this information with your Facebook/Instagram account.

You can adjust your ad preferences directly through Meta’s settings.

8. CRM and Lead Storage

If you submit your information through our Site, your information may be stored in our internal CRM system to help us:

• follow up with you,

• provide quotes and services,

• and maintain business records.

Your information is used only for legitimate business purposes related to our services.

9. Communications (Calls, Texts, Email)

If you provide your phone number or email address, we may contact you by phone call, text message, or email to:

• respond to your inquiry,

• schedule appointments,

• provide estimates,

• or follow up regarding your project.

Standard messaging and data rates may apply depending on your carrier.

You may opt out of promotional communications at any time by following the unsubscribe instructions in an email or contacting us directly.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data

• The right to request corrections

• The right to request deletion (where applicable)

• The right to object to certain uses of your data

To request access, updates, or deletion of your personal information, contact us using the information below.

11. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of other websites, and we encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

E&D Granite City, Inc.
Website: https://edgranitecity.com/
Phone: (770) 682-4411
Email: contact@edgranitecity.com