Terms & Conditions

Last Updated: August 18, 2026

These Terms & Conditions provide general information regarding projects performed by E&D Granite City, Inc. (“E&D Granite City,” “E&D,” “we,” “our,” or “us”).

Every remodeling project is different. The specific scope, pricing, selections, payment schedule, responsibilities, and other requirements for an individual project will be defined by the written documents associated with that project, including applicable proposals, invoices, contracts, selections, drawings, change orders, and written approvals.

If there is a conflict between these general Terms & Conditions and the written documents for a specific project, the project-specific written documents will control.

1. Scope of Work

E&D Granite City provides remodeling and home improvement services that may include cabinetry, countertops, demolition, tile, flooring, painting, plumbing, electrical work, fixtures, and other related construction services.

The exact work included in your project is limited to the scope described in your project documents.

Work, materials, repairs, modifications, or services not specifically included in the agreed scope are not automatically included in the project price.

2. Estimates, Pricing & Payments

Pricing is based on the information, measurements, selections, and project conditions known at the time the proposal or invoice is prepared.

Deposits, progress payments, and final payments are due according to the payment schedule provided for your project.

Custom fabrication, material ordering, cabinetry production, special-order products, or other project activities may not begin until required deposits or approvals have been received.

Any additional work requested or required outside the original scope may result in additional charges.

3. Changes to the Project

Remodeling projects sometimes change after work begins.

Customer-requested changes, additional work, revised selections, concealed conditions, or changes required because of existing site conditions may affect the project price and schedule.

When practical, E&D will communicate the change and any associated cost before proceeding.

Changes may be documented through a revised invoice, change order, written approval, email, text message, or other written project communication.

4. Customer Selections & Approvals

Customers are responsible for reviewing and approving applicable selections, layouts, designs, colors, materials, fixtures, and other project details before ordering or fabrication.

Once a custom or special-order item has been ordered or fabrication has begun, changes may result in additional charges, restocking fees, replacement costs, or scheduling delays.

Computer renderings, drawings, samples, photographs, and displays are intended to help visualize the finished project. Actual colors, textures, proportions, grain patterns, veining, and other characteristics may vary from samples or digital representations.

5. Scheduling

E&D Granite City coordinates project scheduling based on the anticipated sequence of work, material availability, trade availability, customer readiness, and site conditions.

Project schedules and completion dates are good-faith estimates unless specifically guaranteed in writing.

Schedules may change because of material delays, weather, inspections, trade availability, customer changes, unforeseen site conditions, product defects, backorders, or other circumstances outside E&D’s reasonable control.

We will communicate significant scheduling changes as they become known.

6. Site Readiness & Access

The customer is responsible for providing reasonable access to the property during scheduled work.

Unless otherwise included in the project scope, customers should remove personal belongings, fragile items, decorations, and other objects that may interfere with the work area before construction begins.

Reasonable efforts will be made to protect surrounding areas. However, remodeling inherently involves demolition, dust, vibration, noise, material movement, and temporary disruption to the home.

7. Demolition & Concealed Conditions

E&D prices projects based on reasonably visible and known conditions.

Demolition may reveal conditions that could not reasonably have been identified beforehand, including water damage, rot, mold, improper prior construction, structural issues, concealed utilities, damaged framing, code-related conditions, or other hidden problems.

Correction of concealed or unforeseen conditions is not included unless specifically identified in the original scope.

If additional work is required, E&D will communicate the condition and determine the appropriate next steps with the customer.

8. Plumbing, Electrical & Trade Work

When included in the project scope, E&D may coordinate plumbing, electrical, installation, construction, and other trade work as part of the remodeling project.

E&D may perform work through its employees, installers, subcontractors, licensed trade professionals, vendors, or other qualified service providers as appropriate for the project.

Plumbing, electrical, structural, HVAC, or other specialized work is included only when specifically identified in the project scope.

9. Countertops & Natural Materials

Natural stone products such as granite, marble, quartzite, and other natural materials are products of nature.

Variations in color, veining, pattern, texture, fissures, mineral deposits, pits, surface characteristics, and movement are normal and are not necessarily defects.

Whenever practical, customers are encouraged to review and approve natural stone selections before fabrication.

Engineered and manufactured materials may also vary somewhat between samples, slabs, production lots, displays, and finished products.

Seam locations are determined based on the material, slab dimensions, project layout, fabrication requirements, installation conditions, structural considerations, and professional judgment of the fabrication team.

10. Countertop Supports & Existing Conditions

Countertops require adequate cabinet, wall, and structural support.

Additional support may be required for certain overhangs, materials, appliances, sinks, or project configurations.

If existing cabinets, walls, framing, or other supporting structures are found to be unsuitable for installation, corrective work may be required before installation can proceed.

11. Sinks, Faucets, Appliances & Fixtures

Required sinks, faucets, cooktops, fixtures, accessories, templates, specifications, and other relevant items must be available when requested for measurement, fabrication, installation, or trade work.

Delays in providing required products or information may delay fabrication or installation.

Certain sinks, appliances, fixtures, or specialty products may require additional framing, cabinet modification, electrical work, plumbing work, supports, or installation preparation.

These modifications are included only when identified in the project scope.

12. Customer-Supplied Materials

When a customer provides appliances, fixtures, sinks, faucets, tile, hardware, lighting, or other products, the customer is responsible for ensuring that the correct products are purchased and available when required.

E&D is not responsible for manufacturer defects, missing components, incorrect products, shipping damage, compatibility issues, or delays involving customer-supplied materials.

Additional labor caused by defective, incomplete, incompatible, or incorrect customer-supplied products may result in additional charges.

13. Existing Materials & Property

Unless specifically included in the scope, removal, relocation, storage, disposal, or preservation of existing appliances, cabinetry, countertops, fixtures, furniture, or other property is not automatically included.

If an existing item is intended to be reused, preserved, or reinstalled, this should be identified before work begins.

While reasonable care will be taken, removal of existing materials may expose prior damage or may result in unavoidable damage to materials that were not originally designed to be removed and reused.

14. Completion & Punch Items

Near the completion of a project, E&D may identify or receive notice of minor remaining adjustments, corrections, touch-ups, replacements, or other punch-list items.

The existence of reasonable punch-list work does not necessarily mean the project is incomplete.

E&D will coordinate completion of valid outstanding items within a reasonable timeframe, taking into account material availability, fabrication requirements, vendor lead times, and trade scheduling.

15. Warranty & Manufacturer Products

Applicable workmanship warranty terms will be governed by the documents provided for the specific project.

Products and materials manufactured by third parties may be covered by separate manufacturer warranties and are subject to the manufacturer’s warranty terms.

E&D is not responsible for damage caused after installation by misuse, neglect, improper maintenance, movement of the structure, modifications performed by others, water intrusion from unrelated sources, or work performed by third parties.

Customers should notify E&D promptly if they believe there is a problem with completed work so the issue can be evaluated.

16. Communication

Clear communication is an important part of a successful remodeling project.

Customers should promptly communicate questions, concerns, requested changes, scheduling conflicts, or discovered issues to E&D Granite City.

Important project decisions and changes should be documented in writing whenever possible so that both the customer and E&D have a clear record of the decision.

17. Project Documents Control

These website Terms & Conditions provide general guidelines only and do not replace the agreement for an individual project.

Your project’s proposal, invoice, contract, approved scope of work, selections, plans, change orders, written approvals, and other project-specific documents establish the final requirements for that project.

18. Contact Us

Questions regarding your project or these Terms & Conditions may be directed to:

E&D Granite City, Inc.
Lawrenceville, Georgia
contact@edgranitecity.com
edgranitecity.com